Wateen CS sent me this message at 2am, when I am sleeping to apologize for inconvinence.
Dear Customer, due to maintenance activity our contact center 111365111 would not be available from 12:00 AM till 6:00 AM. We apologize for the inconvenience.
Wateen CS sent me this message at 2am, when I am sleeping to apologize for inconvinence.
Dear Customer, due to maintenance activity our contact center 111365111 would not be available from 12:00 AM till 6:00 AM. We apologize for the inconvenience.
My Wateen Wimax is causing me a lot of headache for the last two days.
It is never connecting. The device connects to Wimax network but Internet doesn’t get connected.
I am unable to understand the reason behind that.
It is making me think that I should better use ptcl wireless. At least that don’t give me the illusion that I am using BroadBand.
I was very excited the day i bought Wateen Wimax. But it all vanished when I came to know that there are NO SIGNALS in my room. » Read more: Wateen WiMax Signal Problem — Solved
Wateen account can be recharged using Wateen WCard.
Go to Wateen Selfcare
enter your login details.
Next screen shows you your current balance.
Click on “Refill Account” to recharge your account.
To monitor your usage details log on to
Wateen Selfcare Portal
Last saturday when I tried to use my wateen connection it showed me a negative balance.
I was a little bit shocked to see that as it was not my billing day. However I thought may be they have reset billing cycle to 1st of each month.
In the evening I brought scratch card to load my account and to my surprise there was a balance of Rs.1402 in my account. Wow….
I was thinking about what could have happened and I found that there were other people who got similar rewards.
But this happiness didn’t last long as today my balance has reversed to previous state.
What i could understand out of it is that there are a lot of problems going on at wateen’s end.